The Year Healthcare Changed

Hospitals and medical facilities around the Mid-South.



Perhaps 2012 will become one of those transformative years in the medical industry, a year we look back on — for good or ill — and point to the Supreme Court’s decision to uphold the Affordable Care Act as a new standard for insuring Americans’ health. Whether the concept of an “individual mandate” makes you see red, you can be glad Memphis has resources for virtually every ailment. From large, multipurpose hospitals to smaller specialty clinics for cancer, heart disease, and diabetes, the Bluff City cares for the people of this region from head to toe. Consider it a form of local health insurance, one with unanimous approval.

All addresses are Memphis and all area codes are 901 unless otherwise indicated.

 

East

Baptist Memorial Hospital-Collierville

1500 West Poplar, Collierville, TN, 861-9000 ; Total staff: 400; Total licensed beds: 81; baptistonline.org/collierville/

Baptist Collierville opened in May 1999. The hospital sits on a 75-acre, parklike campus and features extra-large patient rooms and a walking trail. Medical services include a full-service emergency room, inpatient and outpatient surgery, ICU, a six-bed stepdown unit, acute-care unit, inpatient and outpatient diagnostics, Women’s Center, and the Baptist Sleep Disorders Center. 

Baptist Memorial Hospital-Memphis

6019 Walnut Grove Road, 226-5000 ; Total staff: 3,300-plus; Total licensed beds: 771 (This includes the Baptist Memorial Restorative Care Hospital and Skilled Nursing Unit.); baptistonline.org/memphis/

Baptist Memphis is the flagship of the Baptist Memorial Health Care system and serves as a major referral system for patients throughout the Mid-South. In 2011, HealthGrades, an independent healthcare ratings organization, ranked Baptist Memphis’ clinical quality among the top 5 percent in the nation for the fourth year in a row. Recent additions to the hospital include the hybrid vascular surgical suite, the valve center, and the CyberKnife for stereotactic radiosurgery. For the past 16 years, consumers have named Baptist Memphis their most preferred hospital for overall healthcare services in a National Research Corporation poll. 

Baptist Memorial Hospital for Women

6225 Humphreys Blvd., 227-9000 ; Total staff: 600-plus; Total licensed beds: 140; baptistonline.org/womens/

Baptist Memorial Hospital for Women opened in 2001 and was the first hospital in Memphis to have in-house 24/7 neonatologists, OB-GYNs, anesthesiologists, and OB residents. It is the only freestanding women’s hospital in Memphis and one of only a handful of such hospitals nationwide. Special facilities and services include pediatrics, the Dr. Sam P. Patterson Library, a newborn intensive-care unit, a high-risk pregnancy center, a urodynamics center, and a comprehensive breast center that includes mammography, stereotactic biopsy, ultrasound, digital mammography, breast health specialists (nurses specially trained in breast cancer care), a multidisciplinary breast conference where patients can get second and third opinions at no additional cost, and the area’s only Breast Risk Management Center, which allows women at an increased risk for developing breast cancer the opportunity to access the resources and specialized care needed to manage their risks and prevent breast cancer.

Baptist Rehabilitation-Germantown

2100 Exeter Road, 757-1350 ; Total staff: 300; Total licensed beds: 68; baptistonline.org/germantown

Baptist Rehab-Germantown is a post-acute care facility that offers a comprehensive array of inpatient and outpatient rehabilitation services. The hospital concentrates on a variety of inpatient and outpatient rehabilitation and diagnostic services to treat many types of injuries and conditions, such as stroke, arthritis, spine and back disorders and injuries, fractures, amputations, and head injuries. Baptist Rehab-Germantown’s HealthScore Screening Center offers a host of tests to help determine patients’ risk for developing disorders such as heart disease, stroke, aneurysms, and osteoporosis. The hospital also offers a diagnostic center featuring MRI and CAT scans, as well as wound care, diabetes, and pediatric services.

Lakeside Behavioral Health System

2911 Brunswick Road, 377-4700, 1-800-232-LAKE; Total staff: 550 ; Total licensed beds: 305 (261 acute, 44 residential); lakesidebhs.com

Lakeside provides comprehensive treatment for children, adolescents, adults, and senior citizens. As a full-service private behavioral health hospital, Lakeside specializes in inpatient, outpatient, and day treatment for emotional/behavioral problems, emotional trauma, and addiction problems for all ages. Lakeside’s 37-acre main campus is near Interstate 40 and U.S. Highway 64 and has been operating since 1976. Lakeside also has an around-the-clock assessment center to help people find the treatment that best meets their needs. It offers specialty programs for suicide intervention, bipolar spectrum disorders, trauma resolution, geriatric psychiatry, and young adult populations.

Methodist Fayette Hospital

214 Lakeview Drive, Somerville, TN, 516-4000; Total staff: 67; Total licensed beds: 46; methodisthealth.org/fayette

Methodist Fayette Hospital offers inpatient and outpatient services including cardiology, general surgery, and radiology along with diagnostic services such as ultrasounds, mammography, MRI, CAT scans, and nuclear medicine. 

Methodist Le Bonheur Germantown Hospital

7691 Poplar Ave., 516-6418; Total staff: 1,526; Total licensed beds: 309; methodisthealth.org

Methodist Le Bonheur Germantown Hospital (MLGH) offers complete surgical services and minimally invasive procedures such as da Vinci robotic surgery. MLGH provides cardiovascular services such as a certified Chest Pain Center, dedicated open-heart surgical suites, a cardiovascular intensive-care unit, a cardiac stepdown and medical unit, inpatient and outpatient cardiac rehabilitation, and cardiac catheterization labs. The hospital also features an inpatient pediatric unit and emergency services. It is designated a Primary Stroke Center by the Joint Commission. The Women & Children’s Pavilion provides maternity services such as childbirth classes, prenatal education, labor and delivery, and a Level III neonatal intensive-care unit. Methodist Germantown received the highest rating for its High-Risk Obstetrical Program from the Memphis Business Group on Health. 

Saint Francis Hospital

5959 Park Avenue, 765-1000; Total staff: 1,700; Total licensed beds: 519; saintfrancishosp.com

Saint Francis has been recognized for excellence of care by United Healthcare, CIGNA, Blue Cross/Blue Shield, and Aetna. In 2011, the American Heart Association presented the Gold Performance Achievement Award to Saint Francis for heart failure and cardiovascular disease in its “Get With the Guidelines” program. Saint Francis offers a wide variety of services and is noted for its many Centers of Excellence, including its Center for Surgical Weight Loss, Sleep Center, Chest Pain Emergency Center, Heart & Vascular Center, Surgical Services, Diabetes Center, and Women’s Center. The hospital serves as an academic training site for University of Tennessee surgical, family practice and psychiatric residents. It is accredited by the Joint Commission.

 

Medical Center/Downtown

Department of Veterans Affairs (VA) Medical Center

1030 Jefferson Avenue, 523-8990; Total staff: 2,373; Total licensed beds: 260; memphis.va.gov

A part of the Memphis community since 1922, the Veterans Affairs Medical Center is a level I tertiary care facility and one of the most complex in the nation’s VA healthcare system. In the heart of the Memphis medical community, the VA Medical Center makes services available to 177,652 veterans in 53 counties in Tennessee, Arkansas, Mississippi, and Kentucky. It serves as a regional referral center for spinal cord injury and prosthetics treatment and offers acute medical, surgical, and psychiatric care, as well as comprehensive primary, intermediate, and specialized outpatient care to entitled and eligible veterans. The VA has 10 community-based outpatient clinics, three of which are VA-staffed.

Le Bonheur Children’s Hospital

50 N. Dunlap Street, 287-KIDS; Total staff: 2,200; Total licensed beds: 255; lebonheur.org

Le Bonheur Children’s Hospital treats more than 200,000 children a year. Services include more than 50 medical and surgical subspecialties and a staff of more than 650 pediatricians, pediatric specialists, and subspecialists. Le Bonheur is ranked nationally by U.S. News & World Report as a Best Children’s Hospital. Serving as a primary teaching affiliate for the University of Tennessee Health Science Center, the hospital trains more pediatricians than any other hospital in the state. Le Bonheur includes a Neuroscience Institute, which has become a national leader in treating children with brain tumors, epilepsy, and other neurological disorders. Other premier services include pediatric orthopedics, pulmonology, nephrology, a Heart Institute, and Le Bonheur Community Health and Well-Being, which targets neighborhoods with high rates of diabetes, asthma, and obesity. 

Memphis Mental Health Institute (MMHI)

951 Court Avenue, 577-1800; Total staff: 250; Total licensed beds: 111 (75 operating beds); state.tn.us/mental/mhs/MemphisMHI.html

MMHI is one of five state-owned psychiatric hospitals in Tennessee. This regional mental health institute specializes in short-term, inpatient, intensive psychiatric care for adults. MMHI provides individualized treatment and psychological rehabilitation tailored to patients’ specific needs. MMHI partners with the University of Tennessee Health Science Center to provide training for psychiatric residents, medical students, and other allied health professionals. MMHI is accredited by the Joint Commission.                   

Methodist Extended Care Hospital (MECH)

225 South Claybrook, 516-2595; Total staff: 130; Total licensed beds: 36; methodisthealth.org

Methodist Extended Care Hospital treats long-term patients who require intense, regular medical attention. Often referred to as a hospital within a hospital, MECH operates a separate facility within Methodist University Hospital.

Methodist University Hospital

1265 Union, 516-7000; Total staff: 2,421; Total licensed beds: 661; methodisthealth.org

Methodist University Hospital is the largest, most comprehensive hospital in the Methodist Healthcare system. In the heart of the Memphis Medical Center, it is the major academic campus for the University of Tennessee Health Science Center. It is a tertiary care and referral center that offers acute-care services as well as specialized services in transplant neuroscience, cardiology, orthopedics, cancer, emergency care, and minimally invasive surgery. The hospital has a certified chest pain center and is designated as a Primary Stroke Center by the Joint Commission. 

Regional Medical Center at Memphis

877 Jefferson Avenue, 545-7100; Total staff: 2,370; Total licensed beds: 631; the-med.org

The Regional Medical Center at Memphis, commonly known as The MED, provides healthcare to patients in a five-state region within 150 miles of Memphis. The MED’s comprehensive healthcare delivery system is anchored by Centers of Excellence including Trauma, Burn, Neonatal Intensive Care, and High-Risk Obstetrics. The hospital also provides an array of primary care services through its Health Loop and subspecialty clinics. As an academic center, The Med serves as one of the largest medical and surgical teaching sites for the University of Tennessee Health Science Center. Through its affiliation with UTHSC, more than half the doctors in Tennessee are trained at The MED. 

St. Jude Children’s Research Hospital

262 Danny Thomas Place, 595-3300; Total staff: 3,700; Total licensed beds: 78; stjude.org

Since opening 50 years ago, St. Jude Children’s Research Hospital has changed the way the world treats childhood cancer and other life-threatening disesases. No family ever pays St. Jude for the care their child receives, and for every child treated there, thousands more are saved worldwide through the hospital’s scientific discoveries. St. Jude has played a pivotal role in pushing U.S. pediatric cancer survival rates from 20 percent to 80 percent overall and is the first and only National Cancer Institute-designated Comprehensive Cancer Center devoted solely to children. It also is a leader in the research and treatment of blood disorders and infectious diseases in children. St. Jude was founded by the late entertainer Danny Thomas, who believed that no child should die in the dawn of life. Seventy-five percent of St. Jude’s operating costs are covered by public contributions. 

 

 

NORTH

Methodist North Hospital

3960 New Covington Pike, 516-5200; Total staff: 1,108; Total licensed beds: 246; methodisthealth.org/north

Methodist North Hospital is a comprehensive, acute-care hospital serving residents of Raleigh-Bartlett in North Shelby County and surrounding areas. It offers a wide range of services, including surgical capabilities with the da Vinci robot, extensive cardiac services, and an Emergency Department. The hospital also has a Total Joint Center, same-day surgery services, a wound care center, and an affiliated rehabilitation facility on campus. Methodist North has a certified chest pain center and is designated a Primary Stroke Center by the Joint Commission. 

Saint Francis Hospital-Bartlett

2986 Kate Bond Road, 820-7000; Total staff: 617; Total licensed beds: 156; SaintFrancisBartlett.com

Bartlett’s first full-service healthcare facility opened in June 2004. The facility features a wide range of services, including emergency care, an intensive-care unit, a Women’s Center, cardiology, oncology, and diabetes care. It recently received the American Heart Association’s Gold Plus Achievement Award for heart failure in its “Get With the Guidelines” program. Saint Francis-Bartlett is fully accredited by the Joint Commission. 

 

SOUTH

Baptist Memorial Hospital-DeSoto

7601 Southcrest Pkwy., Southaven, MS, 662-772-4000; Total staff: 1,950; Total licensed beds: 339; desoto.baptistonline.org

Baptist DeSoto offers diagnostic, surgical, and rehabilitation services. In November 2006, Baptist DeSoto opened a new, 11-story tower featuring all-private rooms, expanded operating suites, and a new emergency room. In 2010, Baptist DeSoto received the Hospital of the Year award (100 beds or more) from the Mississippi Nurses Association. The hospital’s inpatient rehabilitation program ranked in the top 1 percent in the nation for quality in a report based on 2009 performance outcomes. In 2010, the hospital’s Women’s Center became the first breast imaging facility in DeSoto County to offer digital mammography. In 2011, the emergency department was upgraded from level IV to level III. In 2012, HealthGrades, a national healthcare ratings organization, ranked Baptist DeSoto’s heart services No. 1 in Mississippi. 

Delta Medical Center

3000 Getwell Road, 369-8100; Total staff: 625; Total licensed beds: 243; deltamedcenter.com

Delta Medical Center is a medical/surgical hospital offering 24-hour emergency services, radiology, respiratory therapy, cardiology, an intensive-care unit, and surgery and ambulatory surgery. Specialty services include a sleep center, a hyperbaric and wound-care center, pulmonary rehabilitation, and behavioral health. The hospital offers an adult mental health unit, a life renewal unit, an addictive disorder treatment program, a senior care unit, and day hospital program. Free services include diabetic educational groups, lunch and learn programs, and a cancer support group. 

Methodist South Hospital

1300 Wesley Drive, 516-3700; Total staff: 736; Total licensed beds: 156; methodisthealth.org

Methodist South Hospital serves South Memphis and surrounding areas. This acute-care hospital includes an Emergency Department, an award-winning obstetrical program, a critical-care unit, same-day surgery unit, a wound care center, and a complete array of outpatient services. It also offers cardiac catheterization and open-heart surgery. Methodist South features a certified chest pain center and is designated as a Primary Stroke Center by the Joint Commission. 

 

MEDICAL ASSISTANCE AND PHYSICIAN REFERRAL SERVICES

Baptist Memorial Hospital Location and Referral Service:

226-3627

Memphis and Shelby County HIV/AIDS Hotline:

222-9010

Memphis/Shelby County Health Department:

222-9000

Saint Francis Physician Referral Service:

765-1811, 820-7022 (Bartlett)

TennCare Family Assistance Service Center:

1-866-311-4287 

Tennessee Department of Health:

615-741-7305

Tennessee Department of Human Services:

344-5040

Tennessee Poison Center:

1-800-222-1222                

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